Shipping Policy
Welcome to TrendyUrban! We are committed to providing you with the best shopping experience possible. Below, you'll find detailed information about our shipping policy, including processing times, shipping methods, costs, and more.
Processing Times
- Order Processing: All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays.
- Order Confirmation: You will receive an email confirmation once your order has been placed. A second email will be sent once your order has been shipped, including tracking information.
Shipping Rates & Delivery Estimates
We offer a variety of shipping options to suit your needs:
Domestic Shipping (Within United States):
- Standard Shipping: 3-5 business days - $5.99
- Expedited Shipping: 1-3 business days - $12.99
- Express Shipping: 1-2 business days - $19.99
International Shipping:
- Standard International Shipping: 10-20 business days - $15.99
- Expedited International Shipping: 5-10 business days - $29.99
Please note that delivery times are estimates and may vary due to factors outside of our control, such as customs delays.
Free Shipping
- Domestic Orders: Free standard shipping on orders over $50.
- International Orders: Free standard international shipping on orders over $150.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the link provided in the email or directly on our website under the “Track Your Order” section.
Shipping Restrictions
We currently ship to most countries worldwide. However, there are a few restrictions:
- We do not ship to P.O. Boxes, APO/FPO addresses, or certain remote locations.
- Certain products may have shipping restrictions due to size, weight, or destination.
Customs, Duties, and Taxes
- Domestic Orders: Sales tax will be applied to orders shipped within the United States as required by law.
- International Orders: Your order may be subject to import duties and taxes, which are incurred once a shipment reaches your destination country. TrendyUrban is not responsible for these charges if they are applied and are your responsibility as the customer.
Damages and Issues
We take great care in packaging your order to ensure it arrives in perfect condition. However, if your order is damaged during shipping or if you receive the wrong item, please contact us immediately at trendyurbanshopus@gmail.com with your order number and a photo of the damaged item. We will work to resolve the issue as quickly as possible.
Contact Us
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at:
- Email: trendyurbanshopus@gmail.com
- Phone: 16508087299
Thank you for shopping with us!